Belle Tire Careers
Fleet Sales Relationship Manager - Grand Rapids, MI
The Fleet Relationship Manager oversees outside sales of Belle Tire's holistic suite of services direct to companies with automotive and light truck fleets, through the Fleet Services program within their assigned territory.
a. Meet sales targets assigned for revenue generation in assigned territory. Expand existing Fleet Services accounts, prospect for new customers and develop new relationships for the Fleet Services Program.
b. Work with the Business Development Manager to create and implement a strategic sales plan for existing customer retention and growth. The plan will include a component for aggressive new account acquisition and effective time and territory management.
c. Use all marketing tools at your disposal to strengthen current relationships and cultivate new accounts. Special attention should be given to "special events" held throughout the year based on Belle Tire's extensive sponsorships. Work with the Business Development Manager to implement special pricing on larger account opportunities.
d. Fleet Relationship Managers should facilitate meetings with our existing clients to strengthen relationships and participate in meetings with new prospects, including initial fact-finding, closing and implementation meetings.
e. Monitor and communicate to Business Strategy, competitive information including pricing, policies and market strategies that you uncover from both inside and outside of your geographic territory.
f. The Fleet Relationship Manager is also responsible for building referral relationships with insurance companies, automotive dealerships, collision shops and other entities in their territory that can refer customer vehicles to Belle Tire retail stores.
g. Develop new and strengthen existing relationships with insurance companies and third party administrators to increase insurance claim referrals for auto glass as well as road damage and stolen vehicle recovery and other business development programs as assigned.
a. Bachelor's Degree or equivalent work experience.
b. Minimum of 5 years of progressive sales experience, with demonstrated success at achieving sales objectives in a "new sales" business to business environment.
c. Comfortable prospecting for new business.
d. Strong relationship building skills.
e. Ability to create and execute a territory management plan.
f. Ability to create and execute a strategic account management plan for larger accounts.
g. Exceptional selling skills including program selling, features-benefits-solutions selling, and problem solving.
h. Ability to communicate effectively orally and in writing with many different audiences (body shops, insurance companies, fleet managers, and business principals).
i. Able to understand profit and loss calculations, and basic business finance.
j. Proficient MS Office skills.
k. Knowledge of tires, automotive repair and auto glass is a plus.